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SpareFoot Testimonials

SpareFoot Testimonials

Our clients want to tell you why they love us.

This service and business model is the real deal. They are the most innovative company in their field.
SpareFoot is NOT a company that charges you each month and delivers no value. This service and business model is the real deal. They are the most innovative company in their field and are constantly looking for new ways to send me more tenants and improve their offering. Most importantly, they listen to their clients: I’ve even suggested ideas to them that they have turned into part of the platform.
Jay Wallace J.E. “Jay” Wallace III
President of Self Storage Association of South Carolina;
Operations Director, Monster Management, Charleston, South Carolina
SpareFoot increased the occupancy of a single property by 22%
In less than one year, SpareFoot increased the occupancy of a single property by 22%. They sent that property 59 tenants in just one month!
Jay Wallace Debi Lerma
Vice President and COO, Optivest Properties, Dana Point, California
Try SpareFoot, you have nothing to lose but your excess inventory.
We use several web-based advertising and reservation websites. SpareFoot by far brings in the most reservations, with the highest rate of people actually moving in—more than all the others put together. And if the person doesn’t move in, we pay nothing. You can’t get any more fair than that.
Jay Wallace Paul Blugier
Manager, A-1 Self Storage, Seattle, Washington
The number of tenants we get from SpareFoot just keeps growing!
They are true innovators in the storage industry and are always looking for new ways to use technology to help us increase our business. I look forward to seeing what else they are capable of doing in the future.
Jay Wallace James Hanrahan
Managing Partner, RHW Capital Mgmt Group, Orange County, California
SpareFoot has helped boost our business by 25% in the past year!
Starting a new facility in a new market has been a challenge. I was fortunate to find out about SpareFoot. SpareFoot has helped boost our business by 25% in the past year! Our storage facility is located around many colleges/universities and many young, technologically savvy people who use the internet to find storage. SpareFoot does a great job of organizing local facilities, so the customer can choose a unit based on price, size and the amenities they desire. If you are a facility manager/owner looking to get online without paying big bucks, I would highly recommend using SpareFoot. SpareFoot takes care of the SEO to get you found; all you have to do is reply to the customer and sell yourself!
Jay Wallace Nic Dahlman
Manager, Lake Region Storage, St. Paul, Minnesota
SpareFoot has their act together.
SpareFoot is changing the way storage directory services operate. They are a young and dynamic group that melds industry best practices with new ideas. SpareFoot’s platform enables me to manage my 40+ sites through one portal and in a manner consistent with my company’s best practices. The platform is logical and has improved in some small way just about every time I log onto the system. Since they’re tied in with Centershift, the reservations they generate show up in the system at the property level. The bottom line is rentals; we’ve had 15 through SpareFoot in the last month. We expect that number to grow in the coming months. SpareFoot has their act together and will shake up the way the storage industry rents online.
Jay Wallace Tim Springer
Former Internet Marketing Director, Watson & Taylor Acquisitions, Dallas, Texas
ROI is excellent so far.
Just a note to let you know how satisfied we are with SpareFoot. When we signed up in April, our sales rep told us to expect maybe one lead per month due to our facility being very rural. In the first month, we got 6 leads and were able to convert 4 into tenants. ROI is excellent so far.
Jay Wallace Greg Michael
Co-Owner, M&L Storage; Indiana SSA advisory board member, Lafayette, Indiana
Getting set up was a breeze.
We are extremely pleased with the high quality tenants SpareFoot has sent to our facilities. Their pay for performance model means no risk for our company—there is only upside. Getting set up was a breeze through the direct Centershift integration and I’m happy to report the quantity of tenants from SpareFoot is growing substantially every month.
Jay Wallace Christina Flores
Director of Marketing, Simply Self Storage, Orlando, Florida
We are already impressed.
We’ve only been with them a short time, and we are already impressed with the qualified and motivated customers they have brought to the store.
Jay Wallace Jeff Kinder
Owner, Advantage Advisors, LLC, Denver, Colorado
SpareFoot is a clear win without any downside risk.
Signing up for SpareFoot is a no-brainer. They get me rentals I wouldn’t have had otherwise and it costs me nothing unless a customer actually moves in. SpareFoot is a clear win without any downside risk.
Jay Wallace Kenny Pratt
President, Crescendo Properties, Sacramento, California
SpareFoot brings in tenants who wouldn’t ordinarily find us.
I hear some facilities were getting 10–12 leads per month from SpareFoot, and I felt left out of the loop. I wanted a piece of that! We got our first lead just one business day after signing up, and every SpareFoot lead since has become an actual rental. They reach outside our direct local market to bring in tenants from all over town, who wouldn’t ordinarily find us. And the SpareFoot team gets things done quickly, from set-up to support—that matters to me.
Jay Wallace Lisa Parker
Owner, Prospector Self Storage, Killeen, Texas
SpareFoot is good to us.
If you have your own freestanding website, why not add another way for customers to find you? SpareFoot is good to us.
Jay Wallace John Manes
Chief Operations Officer, Jenkins Organization, Houston, TX
Having that extra avenue with SpareFoot helps bring customers to us.
SpareFoot generates a lot of good leads. Customers see us on the website, they make reservations, they come in and they rent from us. I would say about 40% of our traffic is coming in now through SpareFoot! It’s hard for the property managers to actually get out and be able to do a lot of marketing because the facilities are so busy sometimes, so having that extra avenue with SpareFoot helps bring customers to us.
Jay Wallace Kimberly Van Doren
Property Manager, First American Storage
With SpareFoot, you’re able to stay at the top of search results and bring in those reservations.
I’ve always been really happy with our SpareFoot percentages. If we get 5 referrals off SpareFoot, as long as we call them, we can easily get 5 rentals. Even if we don’t call them, we usually get 4 rentals. So 70-80% end up being tenants, and I notice that we get more reviews on SpareFoot, which I like. With SpareFoot, you’re able to stay at the top of search results and bring in those reservations.
Jay Wallace Katie Cowen
Property Manager, Move It Self Storage, San Antonio, TX
Customer service is A+.
We like to use SpareFoot because you don’t have to pay until you see the results, and we’ve had a great turnout from it. I would say probably 80% [of leads] move in. I would rate my experience with SpareFoot as 5 out of 5 stars. Customer service is A+.
Jay Wallace Halley Rachal
Property Manager, Mansfield Road Storage Center, Shreveport, LA
It helps a regional company like us compete with the national companies.
SpareFoot moves the needle. If you’re interested in growth, then SpareFoot is the single most effective alliance that you can affiliate with, because of the quality and the volume of the leads. It helps a regional company like us compete with the national companies, with their national footprint. We feel like SpareFoot is as effective from an optimization perspective, and we can ride on that.
Each year that we’ve been with them, the quality of the prospects has gotten better. It’s about 2,500 booked rentals per year. Our close rate is in the 70% range. We’re very happy with the quality of the leads because they’re committed prospects. On our portfolio, which is about 15,000 units, I’d give SpareFoot credit for 4-5% of our occupancy level. That’s pretty significant.
Jay Wallace Tom Maxfield
National Operations Director, Move It Management, 32 facilities (TX, NC, SC, TN)
[SpareFoot] generates good sales opportunities for us across the country.
We get reservations that turn into rentals every month from pretty much every property, and at some properties we see north of 5 or 7 or 10 per month. SpareFoot has great people to deal with, and really generates good sales opportunities for us across the country.
Jay Wallace Howard Pryor
Director of Operations, US Storage Centers & Westport Properties
We’ve seen increased results across our portfolio.
We’ve had a great return on our investment, and we’ve seen increased results across our portfolio by utilizing SpareFoot.
Jay Wallace Lou Chippendale
Senior Property Manager, US Storage Centers
I’ve tried a couple different services like this, but SpareFoot is the only one I really get rentals from.
Most of our SpareFoot customers come in within a day of their reservation. The rentals convert, so the service has definitely helped our new facility. Since we added SpareFoot, our facility has crept up in Google listings. Plus, the billing process is easy, and the people are very friendly and more than happy to help when I call in for support. I’ve tried a couple different services like this, but SpareFoot is the only one I really get rentals from. It’s easy, painless—that’s what I love!
Kim Rumbaugh
Manager, Mayfair Self Storage, Fresno, California
I’d highly recommend SpareFoot to anyone who’s interested.
I’m very happy with SpareFoot, it’s very easy to use. We average three new tenants from AdNetwork per month, and just signed up two additional facilities. It’s easy to dispute the move-ins if a reservation doesn’t make it in, and I’ve had success with the tenants who have moved in from SpareFoot. Every time I’ve called in needing help, Barry has been wonderful. If I leave a voicemail, I get a call back in a timely manner. The interactive online support tool is also user-friendly for getting questions answered, such as how to test my listing. I’d highly recommend SpareFoot to anyone who’s interested.
Sue Robshaw
General Manager, Newmarket Storage, Newmarket, New Hampshire
I am most impressed with their follow-through.
In our first two months, we have seen a steady stream of successful move-ins from SpareFoot. But I am most impressed with their follow-through. From their initial email to me for each new customer, their move-in follow-ups, to their statements, and their quarterly stats, I am able to gain a lot of insight and valuable information on top of the increase in my business.
Eric Foster
General Manager, Bell Mini Storage, Killeen, Texas
We have increased our rentals a whopping 259% over the same period last year.
We have increased our rentals January 2011 through mid-November 2011 a whopping 259% over the same period last year, and our revenues by 6%. Yes, we have given a little more generous initial discount to our SpareFoot customers than to those who call on the phone or walk in to rent. However, the high quality of the customers who rent through SpareFoot has been phenomenal. We anticipate ending 2011 with a bang rather than a bust (as the last two months of the year can sometimes be) because of the great folks at SpareFoot and the tools they have created.
Linda Giles
Manager, Roper Mountain Road Self-Storage, Greenville, South Carolina
SpareFoot’s customer service is excellent.
When we took over as the new management, our facility had no website or online presence at all. Josh showed us how SpareFoot tools could handle many of our needs, especially SEO and the ability to take reservations online. SiteBuilder and AdNetwork were very user-friendly to set up, and our SiteBuilder immediately took a top position in Google for our zipcode. We started getting phone calls the first day. Now, we’ve been online six or seven days and have taken about two dozen reservations. I’m very impressed with the exposure we’re getting, and SpareFoot’s customer service is excellent – the same level we offer our own customers.
Jeanette DeLong
Manager, South Medford Self Storage [formerly A-Best Mini], Medford, Oregon
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